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FAQ

Q. How do you ship?

A.. Packages are shipped by UPS ground within 36 - 48 hours after your order is
Miami, FL - USA. Overnight, 2nd Day Shipping and 3 Day Shipping rates are also available for an
additional shipping fee. Please make sure that you specify your shipping needs when
sending your order. Freight charges for unclaimed shipments will be added to next
shipment.

 

Q. What payments do you accept?

A. We accept Visa, Master Card, AMEX, Wire Transfer and COD - Money Order (within the USA).
International Orders: Wire Transfer ONLY. (Orders US$1.000 and less please add US $20 -
Wire Transfer fee).

 

Q. Can I use the images on the site and the download section?

A. Mapale images can only be used when written authorization is given. Images may only
be used to promote / sell Mapale products. We do not consent use of Mapale images to
promote other business or adult sites. Images are to be used for the purpose of selling
Mapale products only. Current merchandise images are not authorized to be used on
any auction site.

If you are a registered member, please contact us directly at orders@mapalewear.com to obtain image download links.

 

Q. What is your return policy?

A. All claims for discrepancies and damages must be reported within 5 business days of
receipt of merchandise. As with all intimate apparel products there are no refunds or
exchange – All sales are final.

 

Q. What about backorders?

A. Merchandise not in stock will be automatically cancelled unless advised otherwise.
Please add to your next order.